customer-feedback-form - The Railway Hotel Fordingbridge

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Thank You...

Your feedback is priceless to help ensure we exceed our guest’s expectations.

We appreciate you taking the time to complete our fuller survey, it should only take around 5-10 mins depending on how much detail you want to give.

Please enable JavaScript in your browser to complete this form.

Name *

First

Last

Email *

Phone

How would you rate the service you received from Reception? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the service you received from Housekeeping? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the service you received from our Restaurant? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our professionalism? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our efficiency? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our welcome? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our helpfulness? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our appearance? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our restaurant? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our breakfast? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our Lunch or Dinner? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our childrens menu? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our coffee/tea? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our beers and ciders? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our wines? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our spirits? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate our soft drinks? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the cleanliness of the hotel? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the cleanliness of your room? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the cleanliness of your bathroom? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the cleanliness of our restaurant? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the cleanliness of our courtyard and outside areas? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the cleanliness of our public toilets? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the standard of repair in our hotel? *

1 - Poor
2
3 - Average
4
5 - Excellent

Did you notice anything broken or in need of fixing?

How would you rate the level of comfort in our hotel? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the level of comfort in your room? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the level of comfort in the bed? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the level of comfort in the quality of the towels? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the level of quality in the toiletries? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the level of water temperature and pressure in your bathroom? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the level of temperature in your room? *

1 - Poor
2
3 - Average
4
5 - Excellent

How would you rate the level of temperature throughout the hotel? *

1 - Poor
2
3 - Average
4
5 - Excellent

Were there any facilities you were expecting that we didn’t have?

Based on your answers above please rate our value for money? *

1 - Poor
2
3 - Average
4
5 - Excellent

Is there anything else you would like to tell us?

Please contact me about my experience.

Get in touch

info@railwayhotelfordingbridge.com

reservations@railwayhotelfordingbridge.com

tablereservations@railwayhotelfordingbridge.com

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Our Pubs, Inns & Hotels

The Railway Hotel Fordingbridge
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The Bull Inn Wimbourne St Giles

Our Pubs, Inns & Hotels

The Railway Hotel Fordingbridge
The Royal Oak North Gorley
Salisbury Cathedral Hotel
The Cartwheel Inn Whitsbury
The Greyhound Inn Wilton
The Bull Inn Wimbourne St Giles

© The Railway Hotel Fordingbridge & Select Country Inns 2024 - All Rights Reserved. The Railway Hotel, 116 Station Road, Fordingbridge, Hampshire, SP6 1DG T:+44 (0)1425 65 33 88 E: info@railwayhotelfordingbridge.com

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